We believe that you deserve nothing but the best. Which is why we are determined to ensure that our jewelry and service is nothing but the best. We swear by the quality of our products, and make sure to execute quality inspections before the shipping of every piece. In our life time warranty, our customers enjoy rhodium re-plating, prong tightening, re-polishing and cleaning services.
Apart from the services aforementioned, we also offer a repair service. In that, if any damage occurs to any of your purchased products, you can mail it back to us for a further examination. If we discover that the damage is based on a manufacturing error, we will repair your jewelry free of charge*. If the terms and conditions for our free repair policy do not apply to your piece, we will inform you of the additional charges to repair the product before we make any changes.
We will cover the cost of shipping the products back to you. However, for insured shipping, customers will be subject to the cost based on the original price of the product.
* Our complimentary repair service does not apply to any products if there are signs that a jeweler other than BuyArtJewels has made any altercations to the product.